7, Oduduwa Crescent7, Oduduwa Crescent XE Jet

Sky High Luxury

Position: Assistant Manager, Commercial Systems

Ref: XE1621

Location: LAGOS

Reporting to: Chief Commercial Officer

Deadline: 11 JULY, 2023

Job Summary:

The Assistant Manager, Commercial Systems is responsible for managing and ensuring the uptime running of the diverse interface of the airline’s central reservation and departure control systems. The personnel serve as interface between the all system users (including public/website) and the system developers. In addition, the personnel ensure timely wash-up of flights, ensure agreement of operational schedules with system availability is responsible for additional system patches such as corporate booking, traditional travel agency set-up and OTA distribution.

Core Responsibilities:

  • Manage airline reservation and departure control systems
  • Develop Schedules in line with corporate objectives and network expansion
  • Commercial planning
  • Publish flight schedules and run schedule analysis
  • Fill fare structure regularly correct to NCAA Tariff filing formats
  • Ensure timely wash-up of all flights to maximize sales
  • Ensure and uphold revenue and system integrity
  • Serve as helpdesk on all ticketing errors and booking concerns
  • Liaise with IT department to ensure constant uptime of the internet booking engine and other devices required for check-in and boarding processes
  • Create products and other ancillaries
  • Coordinate schedule disruptions to minimize risks to airline image and profitability
  • Follow up with technical customer service concerns
  • Help improve system performance by reviewing current processes and recommending improvements.
  • Train new recruits on system use while optimally utilizing the airline’s training budget
  • Handle integrations and additional system patches
  • Liaise with system developers from time to time on system-related issues and updates
  • Ensure seamless relationship between out-stations and commercial team to enhance business development
  • Other duties as assigned such as generating new business, group quotes, creation of coherent reports, etc.
Requirements:

  • Minimum of Bachelor’s degree honors’ or HND in any field
  • A minimum of two (2) years’ experience in commercial systems and revenue management

Apply Here

Position: Assistant Manager, Commercial Systems